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We at FLEURIFASHION.COM work hard to provide our customers with the latest fashion at impeccable quality and amazing prices. If you would not like the fit, color or design of products, simply return/exchange the product within 7 days of delivery.
To return/exchange a product, use our easy online return process by logging in to your FLEURIFASHION.COM account. You can also Call our customer Care Team on +91 7201977977 (Working hours: Monday to Saturday, 10 am to 7 pm IST) or email us at [email protected]
Online Return/Exchange— you can return or exchange an item online at FLEURIFASHION.COM by following the below steps.<
Log in to the 'My Account' section at FLEURIFASHION.COM
Select the product that needs to be returned/exchanged
Follow the steps and fill in the required information to complete the process.
Please note that we are not accepting any returns for stitched clothing, including Stitched Salwar Suits, Stitched lehenga choli & Stitched Sarees with custom blouse. We only accept returns for unstitched products.
Reverse pick up from your shipping address: Our reverse pick-up facility is currently available only in select locations, which fall under the service network of our courier partners.
Self-ship: In case your pin code is not serviced by our courier partner, you will have to self-ship the product(s) back to us, to reach our Returns Department. For all self-shipped returns, you will be reimbursed (amount) towards your shipping costs as a voucher which can be used for future purchase on our website. The same is subject to your returns being inspected and quality checked on receipt in our warehouse.
Shipping Address for self-ship product/s:-
Return Form is an easy-to-fill form that allows you to return the received shipment to FLEURIFASHION.COM. The Return Form is included in the shipment parcel along with your order. If you have misplaced the return form, click here to print a new one. Mention the order details & complete shipping address on the packet.
Refund options for you - The customer can choose to get their refund in the following ways:
Cash refund via bank transfer into their account for all COD orders.
Money back to the paid account/ credit card for all online orders.